Below is a guide to fixing the problem with your Samsung Galaxy S20 or Galaxy S20+ Plus. The Android gallery cannot find the saved picture, even though it was on the S20 and S20+ Plus storage. There could be many reasons why your video or picture doesn’t show up in the Android gallery on your Samsung Galaxy S20 or Galaxy S20+ Plus. Below are two options to resolve the problem of not being able to find a photo in the Android Gallery for Galaxy S20 or S20+ Plus.
Install an alternate Gallery app on Samsung Galaxy S20+ Plus
If restarting and rebooting the Galaxy S20 or Galaxy S20+ Plus did not work, then download quickpic to your Samsung Galaxy S20 via the Google Play Store. After that, you can open the app and see if it finds the picture in your smartphone’s storage. If not, the error may still be in the Android Gallery. If the missing photo is not being found after installing the application, then you can wipe cache from the Galaxy S20+ Plus.
Restart Samsung Galaxy S20 & Galaxy S20+ Plus
Restarting your smartphone is the best and most effective way to resolve the missing images or videos on the Galaxy S20/Galaxy S20. Once your S20 or S20+ Plus has been reset then Android’s media scanner starts searching for new images at every reboot. This will allow the missing image back to appear in the gallery app.